Voice Agents Struggle With Code-Switched Speech Across Four Language Pairs
ServiceNow and Hugging Face benchmark ASR models on bilingual customer interactions, revealing significant performance gaps when speakers mix languages mid-sentence.
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IBM Granite Embedding Multilingual R2: 97M and 311M Parameter Models Top MTEB Multilingual Retrieval Charts
IBM releases two Apache 2.0 multilingual embedding models built on ModernBERT, with 32K-token context and coverage for 200+ languages.